亲爱的禅道用户，您好！
为用户提供超出用户期望的产品，一直是禅道公司追求的目标。为了帮助我们了解您的需求，提高产品质量和改善产品和服务，我们在此诚挚邀请您加入我们的用户体验改进计划，请您仔细查阅以下声明。
您同意，当您加入禅道用户体验改进计划时，已经仔细阅读并完全同意本计划（未成年人应由监护人同意相关条款）。我们在此提示您，随产品发展，本声明有不定期更改之可能，如有更改，将会在产品或相关页面显着位置予以发布公告并明示用户。如果您不同意加入该计划或不同意更改内容，您有权随时退出计划（详见“加入和退出计划”）。除此，我们还会将旧版本存档，供您查阅。如您在本计划更新生效后继续使用我们的服务，即代表您已充分阅读、理解并接受更新后的计划。
禅道用户体验改进计划将帮助您了解以下内容：
一、信息的收集
二、信息的使用
三、信息的共享
四、我们如何保护和保存您的个人信息
五、加入和退出计划
六、如何联系我们
七、争议解决
Dear ZenTao User,
ZenTao Company is committed to delivering products that exceed your expectations. To better understand your needs and enhance our product quality and services, we invite you to participate in our User Experience Improvement Program. Please review the following statement carefully.
By participating in the ZenTao User Experience Improvement Program, you confirm that you have read and agree to the terms of this Program in their entirety (parental or guardian consent is required for minors). Please note that this statement may be updated periodically as our products evolve. Any changes will be prominently posted within the product or on relevant pages with clear notice to users. Should you choose not to participate in this Program or disagree with any updates, you may withdraw at any time (refer to "Program Participation and Withdrawal"). We will also maintain archived versions of previous statements for your reference. Continued use of our services following any updates to this Program constitutes your acceptance of the revised terms.
The ZenTao User Experience Improvement Program covers the following areas:
I. Information We Collect
II. How We Use Information
III. Information Sharing
IV. Data Protection and Storage
V. Participation and Withdrawal
VI. Contact Information
VII. Dispute Resolution
一、信息的收集
为提升产品性能与优化用户体验，我们可能会在您使用产品过程中收集必要的操作行为数据。但我们郑重承诺，不会收集、存储或分析以下与您业务高度相关或敏感的具体信息：
• 项目的详细内容（包括项目名称、简介、里程碑等具体信息）
• 需求名称或需求描述的具体内容
• BUG的标题、详情信息
• 迭代中任务标题及任务过程中产生的其他信息
• 组织结构中的个人或团队身份 信息
• 您在产品中创建、上传的任何文档及文档内容，包括附件
• 您在使用过程中产生的操作日志
• 其他使用过程中可能产生的涉及业务核心或组织隐私的详细数据
禅道将在获得您明确授权的前提下，仅收集以下类型的使用数据：
设备诊断和使用功能：
• 设备与部署信息：包括操作系统类型（如Linux）、服务器类型（如Apache/Nginx）、PHP版本号、数据库类型与版本号（如MySQL、达梦等）、软件部署方式（如本地部署或容器化环境）；
• 软件使用信息：当前使用的禅道版本号、首次安装时间与最近一次启动时间、系统配置与启用的主要功能模块（如是否启用代码版本库、自动构建功能等）。
如果不提供上述信息，将不影响产品功能的使用，但无法获得设备内的相关故障并提供解决方案，可能影响到您的用户体验。
产品功能使用和易用性分析：
• 非识别数据：站点、项目、产品、执行、bug、文档数量、管理后台启用的关键配置（如 LDAP 登录是否启用等）；已激活的用户总数或系统注册用户数量（不涉及真实姓名、联系方式等身份信息）
如果不提供上述信息，将不影响产品功能的使用，但无法获得产品使用过程中的易用性分析，可能影响到您的用户体验。
• 所有数据处理均基于匿名统计分析的目的，不用于广告推送、重定向营销等非功能性目的。
请您理解，禅道无法通过单独的设备信息、日志信息等识别特定自然人身份，仅能作为非个人信息使用。我们会将此类信息汇总，用于帮助我们向用户提供更有用的信息，了解用户对我们产品和服务中的哪些部分最感兴趣。如果我们将非个人信息与个人信息结合使用，则在结合使用期间，此类信息将被视为个人信息。
I.Information We Collect
To enhance product performance and optimize user experience, we may collect necessary operational behavioral data during your use of our products. However, we solemnly pledge that we will not collect, store, or analyze the following business-critical or sensitive information:
• Detailed project content (including project names, descriptions, milestones, and other specific information)
• Requirement names or detailed requirement descriptions
• Bug titles and detailed information
• Task titles in iterations and other information generated during task processes
• Personal or team identity information within organizational structures
• Any documents and their content created or uploaded within the product, including attachments
• Other detailed data potentially involving core business operations or organizational privacy that may arise during product use
To help us improve our products and optimize user experience, ZenTao will collect only the following types of usage data with your explicit authorization:
Device Diagnostics and Feature Usage:
• Device and deployment information: including operating system type (e.g., Linux), server type (e.g., Apache/Nginx), PHP version, database type and version (e.g., MySQL, DM, etc.), and software deployment method (e.g., local deployment or containerized environment);
• Software usage information: current ZenTao version number, initial installation time and most recent startup time, system configuration and enabled key functional modules (e.g., whether code repository or automated build features are enabled).
Failure to provide the above information will not affect product functionality, but may prevent us from identifying device-related issues and providing solutions, potentially impacting your user experience.
Product Feature Usage and Usability Analysis:
• Non-identifying data: number of sites, projects, products, executions, bugs, and documents; key configurations enabled in the administrative backend (e.g., whether LDAP login is enabled); total number of activated users or registered users in the system (excluding real names, contact information, and other identifying details)
Failure to provide the above information will not affect product functionality, but may prevent us from conducting usability analysis during product usage, potentially impacting your user experience.
• All data processing is conducted solely for anonymous statistical analysis purposes and is not used for non-functional purposes such as advertising, remarketing, or redirected marketing.
Please understand that ZenTao cannot identify specific individuals through device information, log information, or other standalone data, and such information is used only as non-personal information. We aggregate this information to help us provide more useful information to users and understand which aspects of our products and services are of greatest interest to users. If we combine non-personal information with personal information, such information will be treated as personal information during the period of combined use.
二、信息的使用
禅道在此承诺，禅道严格遵守国家相关法律法规。禅道将对收集的信息和内容严格保密，仅为提高产品质量并改善产品和服务而使用上述信息，不会提供给任何与该目的无关的第三方公司。若您不提供这类信息，不会影响您的使用，但我们将无法获取您在使用过程中可能出现的可改善用户体验的问题。
特别说明
• 我们不会收集项目内容、需求详情、任务详情、评论内容、文件附件、Bug描述等核心业务数据；
• 我们不会收集与您真实身份相关的个人信息，如姓名、手机号、身份证号、邮箱等。
II.How We Use Information
ZenTao hereby commits to strict compliance with all applicable national laws and regulations. We maintain the strictest confidentiality of all collected information and content. Such information is used solely to enhance product quality and improve our products and services, and will not be disclosed to any third parties unrelated to these purposes. While choosing not to provide this information will not affect your ability to use our services, it may prevent us from identifying and addressing issues that could enhance your user experience.
Special Notice
• We do not collect core business data such as project content, requirement details, task details, comment content, file attachments, or bug descriptions;
• We do not collect personally identifiable information such as names, mobile phone numbers, identification numbers, or email addresses.
三、信息的共享
禅道不会向第三方出售任何信息。但我们有时会与第三方共享您的信息（如下所述），以便提供或改进我们的服务，包括但不限于根据您的要求所提供服务。如果您不同意且不再希望禅道共享这些个人信息，您有权随时退出计划。
我们不会与禅道软件以及禅道软件控股、持股的关联企业以外的任何公司、组织和个人分享信息，但以下情况除外：
• 我们可能会根据法律法规规定，或按政府主管部门的强制性要求，对外共享您的信息；
我们不会将您的信息转让给任何公司、组织和个人，但以下情况除外：
• 事先获得您明确的同意或授权；
• 根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况进行提供；
• 符合与您签署的相关协议（包括在线签署的电子协议以及相应的平台规则）或其他的法律文件约定所提供；
• 在涉及合并、收购、资产转让或类似的交易时，如涉及信息转让，我们会要求新的持有您信息的公司、组织继续受本隐私政策的约束。否则，我们将要求该公司、组织重新向您征求授权同意。
根据相关法律法规以及国家标准，在以下情况下我们可能会收集、使用您的信息而无需征求您的授权同意：
• 为履行法律法规规定的职责或义务所必需的；
• 与国家安全、国防安全直接相关的；
• 与公共安全、公共卫生、重大公共利益直接相关的；
• 与刑事侦查、起诉、审判和判决执行等直接相关的；
• 出于维护信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人授权同意的；
• 所涉及的信息是信息主体自行向社会公众公开的；
• 根据信息主体要求签订和履行合同所必需的；
• 从合法公开披露的信息中收集信息的，如合法的新闻报道、政府信息公开等渠道；
• 维护所提供产品或服务的安全稳定运行所必需的，如发现、处置产品或服务的故障；
• 信息控制者为新闻单位，且其开展合法的新闻报道所必需的；
• 信息控制者为学术研究机构，出于公共利益开展统计或学术研究所必要， 且其对外提供学术研究或描述的结果时，对结果中所包含的个人信息进行去标识化处理的。
III. Information Sharing
ZenTao does not sell any information to third parties. However, we may share your information with third parties as described below to provide or improve our services, including services delivered upon your request. If you disagree with such sharing and no longer wish ZenTao to share your personal information, you may opt out at any time.
We will not share information with any companies, organizations, or individuals outside of ZenTao Software, the ZenTao Software Company and its subsidiaries, and affiliates controlled by or affiliated with ZenTao Software, except in the following circumstances:
• When required by law or regulation, or in response to mandatory requests from government authorities;
We will not transfer your information to any company, organization, or individual, except:
• With your prior express consent or authorization;
• When necessary to comply with applicable laws, regulations, legal proceedings, or enforceable governmental requests;
• As provided for in agreements executed with you (including electronically executed online agreements and applicable platform rules) or other binding legal documents;
• In connection with any merger, acquisition, asset transfer, or similar transaction involving the transfer of information, we will require any new entity holding your information to continue to be bound by this Privacy Policy. Otherwise, we will require such entity to obtain your consent anew.
In accordance with applicable laws, regulations, and national standards, we may collect and use your information without your consent in the following circumstances:
• When necessary to fulfill legal or regulatory obligations;
• When directly related to national security or defense;
• When directly related to public safety, public health, or major public interests;
• When directly related to criminal investigations, prosecutions, trials, or enforcement of judgments;
• When necessary to protect vital interests of data subjects or other individuals regarding life, property, or other significant legitimate rights, where obtaining consent would be impracticable;
• When the information has been made publicly available by the data subject;
• When necessary for the conclusion or performance of a contract requested by the data subject;
• When collected from publicly available sources, such as legitimate news reports or government disclosures;
• When necessary to ensure the secure and stable operation of our products or services, including detection and resolution of technical failures;
• When the data controller is a news organization and the processing is necessary for legitimate journalistic purposes;
• When the data controller is an academic research institution conducting statistical or academic research in the public interest, provided that any published research results or descriptions are de-identified.
四、我们如何保护和保存您的个人信息
我们已使用符合业界标准的安全防护措施保护您提供的信息，防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。
对于所收集的信息，我们将在法律规定的最短期限内保存，超出保存期限后，我们将对所收集的信息进行匿名化处理。 尽管已经采取了上述合理有效措施，并已经遵守了相关法律规定要求的标准，但请您理解，由于技术的限制以及可能存在的各种恶意手段，在互联网行业，即便竭尽所能加强安全措施，也不可能始终保证信息百分之百的安全，我公司将尽力确保您提供给我们的个人信息的安全性。
IV.Data Protection and Storage
We employ industry-standard security measures to protect the information you provide, safeguarding your data against unauthorized access, disclosure, use, modification, damage, or loss.
We retain collected information for the minimum period required by law. Upon expiration of the retention period, we will anonymize all collected information. While we implement these reasonable and effective measures and comply with legally mandated standards, please understand that due to technical limitations and potential malicious threats, no security measures can guarantee absolute protection of information in the internet industry. Nevertheless, we will make every effort to ensure the security of the personal information you provide to us.
五、加入和退出计划
用户可以根据自身意愿，在禅道中自由选择开启或关闭。
如果用户选择开启，即表示用户选择参与禅道用户体验改进计划；如果用户选择关闭，即可退出用户体验改进计划。
V. Participation and Withdrawal
Users may freely choose to enable or disable this feature in ZenTao at their discretion.
Enabling this feature indicates your decision to participate in the ZenTao User Experience Improvement Program. Disabling it will withdraw you from the Program.
六、如何联系我们
如您对本计划有任何疑问、意见或建议，您可以通过如下方式与我公司联系。我们将尽快审核所涉问题，并在验证您的用户身份后的十五个工作日内予以回复。具体联系方式如下：
电子邮件：co@zentao.net
电话：4006-8899-23
地址：青岛市黄岛区长江西路118号青铁广场18楼
邮编：266000
VI. Contact Information
Should you have any questions, comments, or suggestions regarding this Program, you may contact us through the following channels. We will review your inquiry promptly and respond within fifteen (15) business days after verifying your identity. Our contact information is as follows:
Email: co@zentao.net
Telephone: 4006-8899-23
Address: 18th Floor, Qingtie Plaza, 118 West Changjiang Road, Qingdao, China, 266000
七、争议解决
因本隐私政策产生的及与本隐私政策相关的任何争议，应提交本协议签订地（即青岛西海岸新区）有管辖权的法院诉讼解决。
VII. Dispute Resolution
Any disputes arising from or in connection with this Privacy Policy shall be submitted to the court of competent jurisdiction in the place where this agreement is executed (namely, West Coast New Area of Qingdao) for resolution through litigation.